Consumers have a statutory right of withdrawal. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. Use the withdrawal form provided by us to cancel your order.

Cancellation policy

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. To exercise your right of cancellation, you must contact us:

Think about IT GmbH
Gesundheitscampus-Süd 19
44801 Bochum
Germany

Phone: +49 234 333 6721-0
Fax: +49 234 3253432
Email: info@think-about.it

By means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You can use the sample cancellation form below, but this is not mandatory.

Cancellation form

To

Think about IT GmbH
Gesundheitscampus-Süd 19
44801 Bochum

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

• Ordered on ________________________________(*)/received on _____________________________(*)
• Name of the consumer(s): ____________________________________________________________
• Address of the consumer(s): _________________________________________________________

_________________________________________________________________
Date and signature of the consumer
(*) Delete as appropriate.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Consequences of cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of an option other than the least expensive option offered by us), without delay and in any case not later than 14 days from the day on which we are informed about your decision to withdraw from a contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you under no circumstances will you be charged any fees for this repayment. We may withhold reimbursement until we have received the items back or until you have supplied evidence of having sent back the items, whichever is the earliest. You must return or hand over the items to us immediately and in any case within fourteen days at the latest from the date on which you inform us of the cancellation of this contract. The deadline is considered to have been met if you dispatch the goods before the period of fourteen days has expired. You shall be responsible for the direct costs of returning the goods.

Exclusion or premature expiration of the right of cancellation

The right of cancellation does not apply to contracts for the delivery of items that are not prefabricated and for the manufacture of which an individual selection or specification by the consumer is decisive or which are clearly customised to the personal needs of the consumer. The right of cancellation expires prematurely for contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery. The right of cancellation expires prematurely in the case of contracts for the delivery of digital content if we have started to execute the contract after you have expressly agreed that we will start to execute the contract before the expiry of the cancellation period and you have confirmed to us that you are aware that you will lose your right of cancellation by giving your consent at the start of the fulfilment of the contract.

General information on returning items

Please avoid damaging or contaminating the items. Please return the item to us in its original packaging with all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use appropriate packaging to ensure adequate protection against transport damage.